Ford's F-150 Recall: Surprise Gear-Shift Lottery!

Ford's F-150 Recall: Surprise Gear-Shift Lottery!

4 minute read
Published: 6/25/2024

Ford is recalling over 550,000 F-150 pickups in the U.S. due to transmissions that might decide first gear is the best gear, suddenly downshifting and causing quite a bit of vehicular chaos.

These 2014 F-150 pickups seem to have developed a mind of their own, thanks to a transmission speed sensor that loves surprise shifts to first gear, causing anything from mild heart palpitations to full-blown vehicular pandemonium. Ford is stepping in with free software updates and a slew of letters, starting in July 2024, to help owners reclaim control from their rebellious trucks. With over 52 wheel-locking incidents already, it seems Ford is hustling to tame these gear-shifting gremlins before they create any more unplanned pit stops.

The root of the problem lies with a transmission speed sensor that has commitment issues, leading to a loss of signal between it and the powertrain control computer. This disconnect can manifest due to corrosion and issues with connector pins, serving drivers a cocktail of unexpected first-gear shifts. In simple terms, your truck might feel like downshifting to first gear just because it feels like it, and usually not at convenient times.

Such sudden downshifts can result in drivers losing control, resulting in a higher risk of crashing. Imagine cruising down the highway and your truck deciding it wants to experience life in the slow lane — quite literally. It’s a problem Ford is taking seriously, evident in their proactive recall measures.

Notification letters will begin their journey to concerned F-150 owners in early July 2024, advising them of the next steps to bring their vehicles back from their first-gear fixation. The remedy? A free software update for the powertrain control module, a small adjustment to convince the truck that it does not need to downshift to first gear on a whim.

For owners’ convenience, Ford has set up mobile service options or pickup and delivery at participating dealerships. These measures should make it simpler for owners to get the necessary updates without too much additional inconvenience — basically aiming to prevent a morning spent in a dealership waiting room, which could be almost as frustrating as the errant downshifts themselves.

Ford has been made acutely aware of the problem through various channels, including 396 warranty and field reports, 124 direct customer complaints, and another 130 brought to the attention of the National Highway Traffic Safety Administration (NHTSA). With numbers like these, it's clear that this isn't just a case of 'one bad apple' but a broader issue affecting a significant number of drivers.

So far, Ford has acknowledged more than 52 cases where the trucks’ rear wheels locked up or drivers lost control. Among these incidents, there have been two reported injuries and at least one crash potentially linked to the unexpected downshifting. While these numbers might make F-150 owners a bit jittery, at least there’s a paper trail showing that the automaker is on top of it.

Before the downshifting drama ensues, some F-150s might try to signal their discontent through the dashboard’s malfunction indicator light. Not exactly Morse code, but it’s the truck’s way of saying, ‘I’m thinking about first gear…’. Owners would be wise to heed this warning and prepare for a ride to the nearest dealership or repair shop.

NHTSA had initiated an investigation in March 2024 following a slew of complaints about these spontaneous gear changes. This kind of scrutiny indicates the gravity of the issue; when the federal watchdog gets involved, you know it's more than just a handful of annoying incidents.

Interestingly, this isn’t Ford’s first tango with transmission troubles. The automaker had previously issued recalls on trucks and other vehicles from the 2011 and 2012 model years back in 2016. Two additional recalls were added in 2019, covering pickups from the 2011 to 2013 model years, affecting approximately 1.5 million vehicles. It seems history has a way of repeating itself in the world of automotive recalls.

For those wondering, the designated number for this latest recall is ‘24S37’. A handy piece of information for any discussions with Ford’s customer service, which can be reached at (866) 436-7332. Alternatively, if you’d prefer the federal touch, the NHTSA’s safety hotline is available at (888) 327-4236 or 1-800-424-9153.

While all this serious gear-shifting talk is in play, it’s worth noting that Ford has also cut production of its F-150 Lightning model. The decision comes in the wake of sluggish growth in electric vehicle sales — a reminder that even amidst high-tech advancements, some traditional challenges persist. It’s a bit of a balancing act, managing both future innovations and present recalls.