Michigan Couple's Mexican Resort Scam Ends in Cell Timeshare

Michigan Couple's Mexican Resort Scam Ends in Cell Timeshare

4 minute read
Published: 3/29/2025

A Michigan couple, Christy and Paul Akeo, found themselves in a Cancun cell on March 4, 2025, facing fraud charges for disputing $117,000 in timeshare credit card charges—and allegedly offering 'helpful' tips on social media.

The Akeos' arrest highlights a bizarre intersection of vacationing dreams gone awry and social media advice-gone-wrong, as they face serious fraud charges after allegedly encouraging others to dispute their own timeshare charges online. Their troubles have escalated to a $250,000 ransom demand for their freedom, with family and legal representatives suggesting they were only struggling to navigate a convoluted timeshare crisis. Meanwhile, a U.S. Representative has stepped in, hinting that extorting vacationers could become a new trend in the hospitality industry—next to overpriced margaritas.

Christy and Paul Akeo, whose holiday in sunny Cancun turned into a legal nightmare, are accused of walking the fine line between consumer advocacy and outright fraud. The Palace Company, the organization behind the timeshare they were entangled with, claims that the couple didn't just dispute charges related to their timeshare—they allegedly went on social media to not only share their grievances but also to instruct others on how to embark on a similar path of disputation. Because nothing says 'I love my family vacation' quite like a full-fledged chargeback revolution.

In a post that has since become infamous, Christy Akeo allegedly advised her followers through social media to report their credit cards as lost or stolen if they felt slighted. This was met with a response from the Palace Company that left many aghast: a complaint was filed, and the Akeos found themselves being held in Prison Cereso Cancun. No, that’s not a resort, despite the glamorous name.

Underlining the turbulence of their current predicament, the Akeos' family, represented by attorney John Manly, has challenged the validity of the claims. They allege that the couple is facing false fraud allegations related to their attempts to resolve issues with the timeshare company. Their daughter, Lindsey Hull, took to social media to voice her concerns, revealing an uncomfortable price tag of $250,000 and a request for a public apology from the resort in exchange for their release. One wonders just how apologetic one can be about their grievances against a timeshare.

A little background goes a long way here. The Akeos are not newcomers in the realm of contention surrounding their timeshare; their relationship with the Palace Company has reportedly been rocky since 2021. It’s not unusual in the world of timeshares—much like a soap opera that never quite finds its exit, filled with endless plot twists and unintended consequences. Exorbitant credit card payments were imposed on them, courtesy of the company’s decision to pull promised benefits, and soon the Akeos were navigating more than just sunbathing tips and beach activities.

Meanwhile, reports filtering from within the walls of Prison Cereso Cancun indicate that the couple is existing in less than favorable conditions, as Christy claims her health has taken a hit due to poor food and medical care—hardly the pampered lifestyle they envisioned when they bought into the timeshare in the first place. The image of a vacation gone south, indeed, starts to take on an eerie reality when you consider the palpable fear Christy has expressed to her family, a sentiment that understandably adds weight to this legal saga. Anyone with a penchant for irony might note that their escape from the clutches of the Palace Company may be more fraught than their escape from snowy Michigan to the beaches of Cancun.

On the diplomatic front, Rep. Tom Barrett has stepped in, wielding the not-so-mighty power of a concerned relative. He’s advocating for their release while adding yet another layer to this already complicated narrative. The U.S. State Department has acknowledged awareness of the situation, though they remain tight-lipped, citing privacy concerns. Perhaps time on the beach taught the Akeos a thing or two about relaxation—but little did they know it would culminate in a diplomatic challenge.

As the Akeos continue to fight their legal battle, the shadow of potential extortion looms larger than the shadows of the palm trees dotting Cancun's coast. The Palace Company maintains that they are operating within the law and is open to negotiations for resolving the case. Will this somewhat surreal scenario align with the return of those seasoned vacationers? Perhaps asking for a little honesty from a timeshare sales pitch has finally sprung a leak.

Underneath the surface of this increasingly absurd situation, lies the question that many are left pondering: when did it become a crime to passionately dispute contract terms in a language of indignation and fried tacos? The age-old lesson—that choices have consequences—remains, and for Christy and Paul, it seems that their choice to navigate the murky waters of consumer rights versus personal experience might just lead to a longer stay than they bargained for.